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Website infrastructure and contact form data handling.

This page explains, in plain language, how the NavPro website handles contact form submissions and which service providers support hosting, email delivery and optional database storage.

Site operator

This website is operated under the NavPro brand and is intended to present the group's services, companies and contact channels. It is not an e-commerce website and does not process online payments.

Data collected

When you use the contact form, NavPro may process the information you choose to submit, including your name, organization, email address and message content.

Purposes of processing

This information is used only to review your request, reply to your inquiry and manage any directly related follow-up conversation.

Legal basis

The legal basis used for this contact form is NavPro's legitimate interest in receiving, reviewing and answering inbound business inquiries.

Mandatory and optional fields

Name, email address and message details are required to process your request. Organization information is optional. If required information is not provided, NavPro may be unable to respond properly to the request.

Recipients

Submitted data is intended only for authorized NavPro personnel and technical service providers involved in website hosting, email delivery and lead storage operations.

Retention period

Contact form data is kept for up to 24 months after the last relevant contact, unless a longer retention period is required by law or needed to establish, exercise or defend legal claims.

Hosting and processors

The NavPro website is hosted on Vercel infrastructure, which serves the website and runs the application logic required to handle the contact form. Contact form notifications are sent using Resend, configured in Ireland. Submitted form data is also stored in a Neon-hosted database environment provisioned in London for operational follow-up.

Your rights

You can access the data concerning you, rectify it, request its erasure or exercise your right to limit the processing of your data. You may also contact NavPro with any question about how your information is handled through this website.

How to exercise your rights

To exercise your rights or ask a question about the processing of your data in this contact process, please use the contact form available on this website and specify that your request concerns personal data.

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